Through our direct relationship with BT Openreach, we are able to offer our Partners the full range of analogue and ISDN lines and network features. Whether it’s new installations, transferring or converting existing services, our Partners can manage as little or as much of the process as they wish, leaving the rest to us. The same goes for fault reporting and management. All of our Partners have access to BT Openreach tools to help them manage their customers’ requirements which are fully backed up by our 24/7 service centre to cover all service levels.
Carrier independence means we only have supply agreements with Gamma, Vodafone, Talk Talk and BT Wholesale. Our open book policy on supplier pricing allows our Partners to maximise margin, and aggressively compete in gaining and retaining business.
We have full access to the iNet Goliath platform with full geographic and non-geographic number ranges. The platform resides inside the BT 21CN IP exchange and through BT we have full number porting arrangements with other carriers.
Goliath is a multi-featured resilient platform providing not only straight forward A to B call routing, but enhanced functionality with features such as call recording, caller ID, auto attendant (IVR), call queuing, hunt groups, dynamic call routing and audio conferencing.
We offer SIP trunks from Gamma and INet. SIP trunks now represent a very viable and popular alternative to ISDN services. SIP trunks are ideal for keeping historic numbers when customers relocate, require multi-site networks or seek disaster recovery solutions.
Our Partners can provide customers with hosted telephony as an alternative to traditional PBX systems. Many businesses are turning to hosted solutions to benefit from a scalable service that can be multi-sited, whilst providing a private telephony network to ensure the effective management of inbound and outbound calls. Hosted Telephony also delivers home working, uniform number plans, call recording, free call bundles and an increasing number of features. We can offer a choice of fully featured offerings from both Gamma and iNet. Full sales, training and installation support are available.