Service Updates

Please see below the latest service updates:
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Date: 28/6/17

Event Details

Further to the Horizon Product notice sent 22nd June, please be advised of the planned works dates for this Polycom VVX firmware upgrade:

Please be advised that planned maintenance work for Polycom VVX firmware upgrade will start 3rd July:

3rd July 20:00 – 02:00 4th July for VVX 201, 301, 500 & 600 devices.
4th July 20:00 – 02:00 5th July for VVX 411 devices.
5th July 20:00 – 04:00 6th July for VVX 410 devices.
6th July 20:00 – 04:00 7th July for VVX 410 devices.
10th July 20:00 – 04:00 11th July for VVX 410 devices.
11th July 20:00 – 04:00 12th July for VVX 410 devices.
13th July 20:00 – 04:00 14th July for VVX 410 devices.
17th July 20:00 – 04:00 18th July for VVX 410 devices.
18th July 20:00 – 04:00 19th July for VVX 410 devices.
19th July 20:00 – 04:00 20th July for VVX 410 devices.
20th July 20:00 – 04:00 21st July for VVX 410 devices.
24th July 20:00 – 02:00 25th July contingency night.

Customer risk statement: No impact to service is expected. Horizon services are deemed at risk during these planned works.

Please accept our apologies for any inconvenience.
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