Voice

LINES

Through its direct relationship with BT Openreach, Blizzard Telecom is able to offer its Partners the full range of analogue and ISDN lines and network features.  Whether it’s new installations, transferring or converting existing services, Blizzard Partners can manage as little or as much of the process as they wish, leaving the rest to us.  The same goes for fault reporting and management.  All Blizzard Partners have access to BT Openreach tools to help them manage their customers’ requirements which is fully backed up by our 24/7 service centre to cover all service levels.

CALLS

Carrier independence means Blizzard has direct agreements with tier 1 networks including Thus, Talk Talk, Gamma and BT Wholesale.  Our open book policy on supplier pricing allows Blizzard Partners to maximise margin, and aggressively compete in gaining and retaining business.

INBOUND SERVICES

Blizzard has full access to the I-Net Goliath platform with full geographic and non-geographic number ranges.  The platform resides inside the BT 21CN IP exchange and through BT we have full number porting arrangements with other carriers.

Goliath is a multi-featured resilient platform providing not only straight forward A to B call routing, but enhanced functionality with features such as call recording, caller ID, auto attendant (IVR), call queuing, hunt groups, dynamic call routing and audio conferencing.

SIP TRUNKS

Blizzard offers SIP trunks from Gamma, Thus and I-Net.  SIP trunks now represent a very viable and popular alternative to ISDN services as data connectivity increases in quality and decreases in price.  SIP trunks are ideal for keeping historic numbers when customers relocate, require multi-site networks or seek disaster recovery solutions.

HOSTED IP TELEPHONY

Blizzard Partners can provide customers with hosted telephony as an alternative to traditional PBX systems.  Many businesses are turning to hosted solutions to benefit from a scalable service that can be multi-sited, whilst providing a private telephony network to ensure the effective management of inbound and outbound calls.  Hosted Telephony also delivers home working, uniform number plans and free on net calls.  Blizzard can offer a choice of fully featured offerings from both Voicenet and I-Net.  Full sales, technical and installation support are available.

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